Act fast on water damage
Water damage restoration is an emergency business. That’s why ServiceMaster Restore is on call 24 hours a day, 7 days a week, 365 days a year. Our quick response reduces your suffering and saves money. Water damage claims increase substantially if prompt action is not taken to contain the damage. As members of the IICRC, we follow the S-500 and S-520 whenever dealing in water damage losses.
The cleaning professionals at ServiceMaster Restore use advanced products, procedures, and equipment to assure the highest level of cleaning performance and protection for property and furnishings. The process unfolds in six steps:
- Inspection and assessment
- Water removal
- Anti-microbial application
- Drying: air movement
- Drying: dehumidifying
- Drying: monitoring
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Save carpets and floors by calling ServiceMaster Restore
One of the biggest problems with water disasters is the effect on carpets and floors. ServiceMaster Restore understands the issues and provides fast, on-site carpet and wood floor drying.
On-site Carpet Drying
Here’s what your ServiceMaster Restore professional considers when drying carpet:
Age and condition of carpet
If a carpet is so old that it is a better value to replace than attempt restoration, ServiceMaster Restore will let you know which makes the most financial sense. ServiceMaster Restore uses industry resources to help determine the exact value of carpet.
Length of time carpet was exposed to water
Most carpets can withstand water for up to three days. Immediate response to your loss is critical. In most cases ServiceMaster Restore can be at your site within two to four hours.
Type of water
Types of water affect the restoration process.
- Clean water: water from a clean source with no debris and has not passed through building materials (example: water that passes through a floor to a lower level is no longer considered clean water).
- Grey water: water that is not necessarily clean but is not hazardous (washing machine and dishwasher overflow, for example).
- Black water: sewage backup or runoff water. These losses are hazardous and should be handled with caution.
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Water temperature
The temperature of the water is important as well. For example, a hot water heater with very warm water will affect the glue used to hold the carpet fibers together.
On-site Wood Floor Drying
Here are the factors to be considered when drying wood floors:
- Wood floors are very sensitive, so proper drying is critical.
- Wood naturally holds water—up to 10% depending on the type of floor.
- Wood can absorb another 5% to 10% without showing any noticeable effects. Within a few days, however, the floor cannot hold the water any more and it will expand, causing cupping or crowning, which is very difficult to restore.
- Emergency response is critical for any damage to wood floors
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